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Refund Policy

Completed Services and Workmanship

Cancellations, Rescheduling, and Deposits

Refund Policy - the basics

Contact us as soon as possible if you need to cancel or reschedule. Any deposit, cancellation fee, or refund terms displayed during booking or provided in a written quote apply to that appointment. Approved refunds are returned to the original payment method when practical; processing time may depend on the payment provider.

Special-order hardware and installed products may be nonreturnable unless defective or otherwise required by law. Manufacturer warranties may apply directly to eligible products. To request review of a charge or refund, email twincitiestvmounting@gmail.com or call 651-299-0266 with your name, service date, and reason for the request. Nothing in this policy limits rights that cannot be waived under applicable law.

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